Achieve your organization's human potential
Operational Excellence
Discover unique insights about your workflow to optimize your efficiency.
Our approach is all about human-centered efficiency.
When your organization fosters an environment where each team member can perform to their full capabilities and take pride in their work, true operational efficiency is possible.
Leaders that prioritize a positive human experience nearly double their productivity.
Empowering people to do their jobs well will always be more effective than a "leaner and meaner approach"*
*Multipliers: How the Best Leaders Make Everyone Smarter. 2010 by Liz Wiseman and Greg McKeown
We listen, discern, and produce detailed, custom recommendations that direct your organization towards optimal efficiency.
Meet Associate Coach
Rich Falk
Rich is an expert at helping organizations discern the root cause of challenges and come out stronger on the other side.
He is a reliable, well-organized leader with a passion for adding value wherever he goes. As a CD, high standards and the ability to face challenges head-on, make him the perfect fit to provide SCOPE clients with tailored solutions for operational analysis and efficiency
Solution Highlight
Donde means "where?" in Spanish. The Donde Method is is a tool designed by SCOPE coach Rich Falk to pinpoint inefficiencies in your organization by painting a human-centric picture of your operations.
This detailed sleuthing process involves four steps to pinpoint where human potential is being wasted in your workplace.
Step 1: Discovery Meeting with SCOPE coach Rich Falk
Step 2: Onsite tour and Donde Interview Process with your key staff to detect inefficiencies, oftentimes in unexpected places!
Step 3: Analysis by SCOPE coaches and preparation of a full report
Step 4: Delivery and Follow Up Meeting to discuss implementation and next-steps to get you on the path to success.
The Donde Analysis Method can point to the root cause of deficiencies such as:
Poor communication / poor organization / safety hazards / improper procedures / poor quality control / incomplete reports / low morale / policy issues / poor follow-up / misaligned departments / missed deadlines / The 8 Deadly Wastes: Waste of Motion, Overprocessing, Overproduction, Transportation, Defects, Waiting, Inventory, Failure to use Employee Genius / constraints in management / leadership / workflow inefficiencies / unhealthy workplace culture / inadequate training, and so much more.
No other tool provides such an in-depth, human-centric narrative
Rich is based in Winkler, MB with his family. He enjoys fishing, flying, farming, and riding his motorcycle.
Associate Coach
Rich Falk
Rich is an expert at helping organizations discern challenges and come out stronger on the other side.
He is a reliable, well-organized leader with a passion for adding value wherever he goes. As a CD, high standards and the ability to face challenges head-on, make him the perfect fit to provide SCOPE clients with tailored solutions for operational analysis and efficiency.
Rich has decades of experience in the ag sector, both from his family farm and from owning and managing agricultural businesses and equipment retail operations. His track record for improving operational efficiency and bringing organizations through difficult seasons of transition makes him a great asset to the SCOPE coaching team.
Meet Associate Coach
Rich Falk
Rich is an expert at helping organizations face challenges and come out stronger on the other side.
He is a reliable, well-organized leader with a passion for adding value wherever he goes. As a CD, high standards and the ability to face challenges head-on, make him the perfect fit to provide SCOPE clients with tailored solutions for operational analysis and efficiency.
